Description
FIVE19 Creative, a leading marketing and advertising agency, is seeking an experienced Senior Account Manager to join our team. The successful candidate will be responsible for overseeing a portfolio of tier 1 client accounts and maintaining strong relationships with them. This position requires excellent communication, organizational and problem-solving skills to ensure timely and successful delivery of projects.
Requirements
Responsibilities
- Oversee a portfolio of tier 1 client accounts and serve as their primary point of contact
- Collaborate with the creative team, marketing department, and media planning to ensure clients' needs and expectations are met
- Develop and maintain strong relationships with clients to increase retention and satisfaction
- Participate in brainstorming and creative sessions to develop new and effective marketing strategies
- Monitor campaign performance metrics to identify potential areas for improvement
- Oversee project timelines and manage budgets to ensure successful and efficient execution of campaigns
- Conduct regular meetings with clients to provide updates on project status and gather feedback
Qualifications
- 8+ years of experience in account management in a marketing or advertising agency
- Bachelor's degree in marketing, business administration or related field
- Experience in senior living marketing is a plus
- Experience managing multiple client accounts simultaneously
- Experience in managing a multi-disciplined team
- Excellent communication and negotiation skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced and highly collaborative environment
- Valid driver's license and reliable transportation for occasional client visits
Benefits
FIVE19 is committed to ensuring equal employment opportunities for all and investing in our people with a comprehensive and competitive benefits package:
- Medical, dental, and vision insurance
- Employee assistance program (EAP)
- 401(k) retirement plan, pre-tax and Roth, with company contributions
- Short-term disability insurance and leave
- Life insurance
- PTO and sick leave, in addition to 8 paid Agency holidays
- FIVE19 fosters a culture of inclusion & diversity and work-life balance.
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